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Chapter 5 PLAYERS

The participant

To involve people on a seminar, it is necessary to understand motive of their possible participation at first. What reason (or a combination of the reasons) will force the individual or organisation to visit your program? 1. Desire to study, strengthened by personal interests or professional ambitions. 2. The aspiration to earn is more than money, studying new ways of enrichment or preservation already saved up that is powerful motivation. 3. Recognition of own restrictions. 4. Feeling of failure. Usual means in struggle against it – acquisition of strong knowledge in that area where the weak point is shown. 5. Change of priorities in a personal or professional life that can generate desire to expand horizons of knowledge. 6. Change of duties or the working conditions, demanding expansion of professionalism or radical change of a speciality. 7. The new or additional employees requiring additional training – working or university (in college). 8. At an inefficiency or insufficient quantity of the necessary methods of the job, also able to demand training (though improvement can be reached also by perfection of management, methodology or reduction of labour loading). Choose personnel training as it allows to develop human resources of the organisation radically More often. 9. Instructions of the government, the professional or economic associations, capable to change type of the knowledge demanded for fulfilment certain problems.

Good relations of the participant and the instructor

To create to yourselves a positive image in the opinion of potential participants you receive the first possibility, making the brochure or announcement text. The favorable impression of potential participants proves to be true the subsequent contact to you – registration on a seminar. If they call under free number specified by you should dial without effort. Registration should pass quickly, the competent expert, capable to answer any questions or to redirect to a source of the necessary and exhaustive information. If someone responds by mail or by phone, it should send written acknowledgement on registration. It will improve your professional image and will show conscientiousness. Send the letter-acknowledgement with all relevant details and more one brochure on a case of loss, sending with a card of registration or for transfer to acquaintances.

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