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The method «Z» which will involve both properties of preferences, and not priority typological properties, will raise your chances of success so you will not put a damage to business and will not offend people.Method application «Z» in practice
Let's look at how the method «Z» could work in just considered situation.
1. Collecting of the facts: Begin with the actual analysis of a situation, trying to go deep into specificity extremely. In this case the facts are that: according to the client, cargo has not arrived. What practical details of business? What can tell about cargo of its date and sending terms, the schedule of its way and the personnel message? Whether the client is mistaken? Perhaps, the goods already at it in a warehouse, simply unprofitable are written out so, what it have directed not there? What exact information the cargo carrier can give you? Be besides attentive to details.
2. Study of possibilities: Now, when you have the collected information, time has come to find out that it means all. In this case the facts lead you to a conclusion: you have sent cargo correctly, however on a warehouse of the client it has not arrived till now. How much at you variants of explanations for the happened? The suspicion shade that is quite probable, will fall on a carrier of a consignment of goods, however it only one of possibilities. The second variant of succession of events is that: cargo has been delivered to destination, however in warehouses by its client have placed not there and it has not got to a proper place. The third though also less plausible, the variant consists that cargo "has disappeared" from a trailer and has come into the hands of a gang of robbers. And at last, quite probably that you will not find the answer to the brought attention to the question also to you it is necessary to collect and send the second consignment of goods.
3. The objective analysis: So, you have attentively considered all alternatives. Proceeding from reality requirements, you should collect and send an additional consignment of goods, and with each second chances that you should make it, gradually increase. You will need to pick up the personnel to send cargo by the end of day even if all should be late at job before seven or eight o'clock in the evening. You know that someone will fine be upset that it is necessary to devote evening of Friday to job, but such is a life and job it is necessary to execute. The second decision consists that if all business indeed in organised (or unorganized) the criminal group which has grasped your cargo, you can make nothing to help the client to solve a problem immediately. At the same time take into consideration and that there is a sense to be taken by the version about cargo delivery in an incorrect place as earlier similar already happened so if you find in time and deliver the first consignment of goods, it will appear for you much more favourably. And your last objective conclusion consists that you should make all necessary as deal with so important client, to lose which you do not presume.
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