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 Sale Icon |
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The conflict does a consensus, of alarm - calmness. Cease to think constantly that you to tell. Better Reflect: about what it is better to ask? Questions concentrate Thought as a good lens, throw bridges through Dialogue precipices. Also do not forget to watch intonation! In Question sincerity and goodwill should sound. What questions should be set...- If the interlocutor wanders from the subject? Variants of yours Questions: - What we are going to to solve now? - What exactly we discuss? - If you do not know what to tell? Variants of yours Questions: - How you would respond on my place? - And how I should respond?
Once we with the friend bought the car. The owner of the car not Wished to concede in the price. Then my friend has asked: "And you
Has bought itself this car for such mad money? "The owner has become puzzled and
Has lowered cost... - If upon you put pressure? Variants of yours Questions: - Why I am not right? - What facts speak to you, what is it not so? - You will not result some proofs? - If business goes to the conflict? Variants of your questions: - What you offer? - What we can make to solve a problem? - If the client complains? Variants of your questions: - How to rectify situation? - What it is necessary to make, that you worked with us? - If you wish to adjust relations with people? Variants of your questions:
it And how you solved this problem? - As this situation looks, In your opinion? - What your way I have made not so? - If you want, that the worker has seriously reflected on quality of the Work or that the client has become interested in your services? Variants of your questions: - How it to make even better? - For what your job is necessary?
On sale of advertising services quite often there is a situation,
When the client himself does not know that he wants, what is necessary to it
Advertising and as it should look. In this situation too Gain competently put questions. For example:
- As you define that you liked a breadboard model of ours Advertising what criteria will be? What associations and what Feelings Your advertising should call the buyer?
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